MERUKA SHOP

(+91)8252759328

merukastech@gmail.com

Patahi, Muzaffarpur, Bihar – 843113, India

Return Policy

Return Policy

(Last Updated: 17/06/2026)

MERUKA TECHNOLOGY PRIVATE LIMITED’s returns and exchange policy gives you an option to return or exchange items purchased on  MERUKA TECHNOLOGY PRIVATE LIMITED for any reason within the specified return/exchange period. Returns will be picked up from the same address where the product was delivered. Feel free to try on a product, but all we ask is that the product remains unused and is preserved in its original condition, along with the tags and packaging. In case a Seal Tag is received with the item, ensure that it remains attached & intact with the product to avoid any hassles in the event of a return/exchange.

  • Returns are accepted within 7 days of receipt of the product.
  • Returns will be picked up within 1 to 5 working days after application.
  • To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
  • Products purchased on sale or clearance may be excluded from returns unless they are defective or damaged.
  • Certain categories, such as perishable goods, personalised items, or hygienic products, may be exempt from return, as indicated at the time of purchase.
  • In the event of receiving damaged, defective, or incorrect items, please notify our customer support within 5 to 7 days of delivery to arrange for a return or replacement. The issue will be verified with the seller/merchant before the request is approved.
  • In the case of an exchange item, the products will be exchanged within 5 to 7 working days.

Customer Support:

For any queries or issues related to order confirmation, return, refund, and shipment delivery, don’t hesitate to get in touch with our customer service team at MERUKA TECHNOLOGY PRIVATE LIMITED, C/O – Mohan Kumar Sharma , Ward No- 3, Sub locality : Bandra , City : Patahi, District : Muzaffarpur, State : Bihar , Pin Code : 843113, India, or by email at merukastech@gmail.com or info@merukatechnology.store. We are committed to resolving your concerns in accordance with applicable Indian consumer protection laws.